Privacy Policy

Privacy Policy

At PurrFlight, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, make a purchase, or otherwise engage with us. By using our website, you agree to the terms of this policy.

 

1. Information We Collect

We collect information to provide a seamless shopping experience and improve our services. Information is gathered in the following ways:

• Personal Information: When you make a purchase or attempt to make a purchase, we collect personal details such as your name, billing and shipping address, payment information, email address, and phone number.
• Device Information: We automatically collect information about the device you’re using, including your IP address, browser type, operating system, and referring URLs. This helps us optimize your experience on our site.
• Order and Purchase Information: Details of your purchases, such as items ordered, transaction amounts, and any applicable discounts, are collected to process your order and provide customer support.
• Cookies and Tracking Technologies: We use cookies, beacons, tags, and pixels to enhance your experience, remember your preferences, and track engagement. You can adjust cookie settings in your browser.

 

2. How We Use Your Information

We use the information collected in various ways to serve and enhance your experience:

• Order Fulfillment: Your information is used to process and fulfill orders, handle payments, provide invoices, and confirm orders.
• Communication: We may contact you by email or SMS to update you on your order status, answer inquiries, send promotions, and inform you about product updates.
• Personalization and Experience Improvement: Using device and browsing data, we can improve website performance, troubleshoot issues, and optimize your shopping experience.
• Marketing and Advertising: We may use your data for marketing purposes, such as personalized ads or remarketing through third-party platforms like Facebook or Google. You can opt out of targeted advertising as outlined in the “Your Rights” section below.
• Compliance and Legal Obligations: We may use your data to comply with applicable laws and regulations or respond to legal requests.

 

3. Sharing Your Information

We only share your personal information in specific situations to provide services and operate effectively:

• Service Providers: We share information with trusted third parties that help us fulfill orders, process payments, provide hosting services, and handle customer service inquiries.
• Marketing Partners: To deliver targeted advertising and track ad performance, we may share limited data with advertising and marketing platforms like Facebook, Google, and similar partners.
• Compliance and Legal Requirements: If required by law or to protect our business, we may disclose personal information to comply with regulations, respond to legal requests, prevent fraud, or enforce our terms of service.

 

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including meeting legal or regulatory obligations. Typically, order information is stored for at least five years to comply with tax and accounting regulations.

 

5. Your Rights

Depending on your location, you may have specific rights regarding your personal information:

• Access and Portability: You can request access to the personal information we hold about you and request a copy of this information in a structured, machine-readable format.
• Correction and Deletion: If any of your information is incorrect, you have the right to request corrections. In certain cases, you may also request deletion of your information, although this may limit our ability to serve you in the future.
• Objection to Processing: You may object to our processing of your personal data, especially if used for direct marketing or profiling.
• Withdrawal of Consent: Where consent is required for data collection or processing, you may withdraw it at any time by contacting us at purrflight@gmail.com.

To exercise any of these rights, please contact us at purrflight@gmail.com.

 

6. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, and we cannot guarantee complete data security. We encourage you to protect your personal information by using strong passwords and logging out of accounts after each use.

 

7. Third-Party Links and Services

Our website may contain links to third-party sites or services, such as payment processors or marketing partners. These sites operate independently of our Privacy Policy, and we are not responsible for their content or privacy practices. Please review the privacy policies of third-party sites before providing any personal information.

 

8. Use of Cookies and Similar Technologies

Cookies are small files stored on your device to improve your experience. We use cookies to remember your preferences, analyze site usage, and deliver relevant ads. You can control the use of cookies by adjusting your browser settings. Disabling cookies may impact your experience on our site.

 

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or store information from children. If you believe a child has provided us with personal information, please contact us immediately at purrflight@gmail.com.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page, and we encourage you to review the policy regularly. Significant changes may be announced on our website or by email.

 

11. Contact Information

If you have questions about our Privacy Policy, need further assistance, or wish to exercise your rights, please contact us at: purrflight@gmail.com.

 

PurrFlight Customer Support

purrflight@gmail.com

 

By using our website, you agree to this Privacy Policy and consent to our data practices as described. Thank you for trusting us with your information and for choosing PurrFlight for your cat’s enjoyment!